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Refund Policy

At Ashwavedha Boost, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before placing an order.

1. No Return on Used Products

Due to the nature of herbal, wellness, and personal care products, we do not accept returns or exchanges on opened, used, or partially used products for safety and hygiene reasons.

2. Eligible Returns

Returns or replacements are accepted only in the following cases:

  • Product received is damaged

  • Product received is defective

  • Wrong product delivered

The issue must be reported within 24 hours of delivery.

3. How to Request a Return

To request a return or replacement:

  • Contact us within 24 hours of receiving your order

  • Share clear photos or videos of the product showing the issue

  • Provide your Order ID

📧 Email: [Your Email]
📞 WhatsApp/Phone: [Your Contact Number]

Requests without proof or reported after 24 hours may not be accepted.

4. Replacement Policy

  • Once approved, a replacement product will be shipped at no extra cost.

  • Replacement processing time may take 5–7 business days.

5. Refund Policy

  • Refunds are issued only if a replacement is not possible.

  • Approved refunds will be processed to the original payment method.

  • Refunds may take 7–10 business days to reflect, depending on the payment provider.

6. Non-Refundable Items

Refunds or returns will not be provided in the following cases:

  • Change of mind after purchase

  • Product results not matching personal expectations

  • Incorrect address or contact details provided by the customer

  • Delivery delays caused by courier partners

  • Promotional or discounted products (unless damaged)

7. Order Cancellation

  • Orders can be cancelled only before shipping.

  • Once shipped, cancellation is not possible.

  • Refunds for cancelled orders will be processed within 5–7 business days.

8. Important Disclaimer

  • Results of herbal products may vary from person to person.

  • Ashwavedha Boost does not guarantee specific results.

  • By purchasing from our store, you agree to this Refund & Return Policy.

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